Frequently asked questions
This page presents the main questions and the answers we propose.
Dernière mise à jour
This page presents the main questions and the answers we propose.
Dernière mise à jour
For all the treatments, you can display the history of the modifications as well as the details of the changes.
Just click on the icon at the top of the page representing a clock.
Please note that changes in organizational units are not tracked.
No, it's not possible to update stakeholders in an automated way via the automated workflow.
However, it's possible to create a custom field at the stakeholder level that can be modified via the automated workflow.
To delete a treatment, it's necessary to archive the treatment using the archive button and then by displaying the archives from the filters, it is possible to permanently delete the treatment. This is a safeguard against hasty deletions.
To archive a treatment, click on the three small dots on the treatment to display the menu.
And finally, display the archives
and to remove
You can change the type of processing by clicking on “Switch to processor record” or “Switch to responsible of the processing”:
If you can't find the answer in this guide, you can contact us via the support
