# Notifications

#### 🧭 Overview

In Dastra, notifications help you stay informed about important activities related to your processing records, audits, tasks, or data subject requests.

There are two types of notifications:

* The notification center — built directly into the application
* Email notifications — customizable based on your preferences

***

#### 🔔 Notification Center (in-app)

The notification center groups alerts accessible via the bell icon in the top-right corner of your screen.

* Accessible to all workspace users
* Not individually customizable (shared across the entire workspace)
* Contains general notifications about recent activity: creation, modification, or deletion of items

> 💡 Example: "A new processing activity has been created in your workspace."

***

#### ✉️ Email Notifications (customizable)

Each user can choose which notifications to receive by email from their user profile.

**🔧 How to customize your notifications**

1. Click on your **avatar** in the top-right corner of Dastra
2. Select **Notification Center**
3. Enable or disable categories as needed
4. Save your preferences

> ✅ Email notifications are ideal for staying on top of actions requiring a quick response (audits, requests, data breaches, etc.)

***

#### 🔐 Prerequisite: the "Notification" permission in roles

Email notification customization only works if the user's **role** allows it.

In the role configuration (**Settings → Roles**), each module has a **Notification** checkbox. If this box is not checked, users with that role will not receive any email notifications for that module — regardless of their personal preferences.

> ℹ️ The role opens or closes the right to receive notifications. Users can then fine-tune their preferences — but only within the limits set by their role.

| Level        | What can be configured                                   |
| ------------ | -------------------------------------------------------- |
| Role         | Enable or disable the right to receive notifications     |
| User profile | Disable specific notifications (if the role allows them) |

***

#### 📚 Notification Categories

Email notifications are organized by category. Each category contains several sub-types of events that can be individually enabled.

| Category                    | Example notification                             | Customizable? |
| --------------------------- | ------------------------------------------------ | ------------- |
| Processing activities       | A processing record has been modified or deleted | ✅             |
| Data Subject Requests (DSR) | A new request has been assigned to you           | ✅             |
| Data breaches               | A breach has been reported or closed             | ✅             |
| Tasks                       | You have been assigned to a task                 | ✅             |
| Audits                      | A response has been validated or rejected        | ✅             |
| Audit templates             | A template has been updated                      | ✅             |
| Comments                    | Someone has mentioned you (@)                    | ✅             |
| Consent / cookies           | A change has been made to the cookie banner      | ✅             |
| Reports / analytics         | A new report is available                        | ✅             |
| Marketing / Push            | Product updates or Dastra news                   | ✅             |

***

#### ⚠️ Automatic Notifications

Some notifications are considered **systemic**: they are sent automatically, even if you have disabled the corresponding category.

These notifications are deemed essential for collaboration:

* Invitation to an audit
* Assignment to a task or a request
* Direct mention in a comment (@your-name)
* Invitation to complete a processing record
* Immediate sending of a scheduled invitation (if the option is enabled)

***

#### 💬 Best Practices

> ✅ **Tips:**
>
> * Enable email notifications for activities requiring action on your part (audits, DSRs, data breaches).
> * Check the bell icon regularly for an overall view of workspace activity.
> * Check your "Notifications" folder in your inbox if you think you are no longer receiving certain messages.
> * **For a DPO:** enable all categories.
> * **For a contributor:** focus on tasks, comments, and audits.

***

#### ❓ FAQ

**I am no longer receiving notifications — what should I do?**

Check your preferences in your user profile → **Notification Center**. Also make sure that emails from Dastra are not being redirected to your "Promotions" or "Spam" folder.

> ⚠️ Note: you do not receive notifications for items that you yourself have created or modified.

**Can I receive a monthly summary?**

You can receive a monthly summary of your workspace activity. Click on the notification preference: **Subscribe to monthly report**.

***

#### 🔗 See Also

* [Set up roles and permissions](https://doc.dastra.eu/en/features/settings/roles-et-permissions)
* [Track your audits](https://doc.dastra.eu/en/features/privacy-hubs/configuration/questionnaires)


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