> For the complete documentation index, see [llms.txt](https://doc.dastra.eu/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.dastra.eu/nl/security/qualite-de-nos-services.md).

# Kwaliteit van onze diensten

We doen ons uiterste best om de best mogelijke beschikbaarheid en vlotheid te garanderen van onze diensten.

## Infrastructuur & schaalbaarheid

Onze cloud-infrastructuur stelt ons in staat om onze applicaties te schalen, zodat de impact van een toename van het publiek op de responstijden wordt beperkt.

## Realtime transparantie over de beschikbaarheid van onze diensten

Al onze services worden bewaakt door realtime sondes. Je kunt de status van de service controleren op de volgende pagina: <https://status.dastra.eu>

## Beschikbaarheid

We streven naar een beschikbaarheid van 99,5% en een responstijd van onze API Rest < 1000ms.

## Ondersteuning

Ons supportteam streeft ernaar alle tickets binnen 48 uur te beantwoorden.


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# Agent Instructions
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