# Support

{% hint style="info" %}
Wenn Sie Probleme beim Zugriff auf die Anwendung haben, können Sie das Dastra-Support-Team direkt per E-Mail unter <support@dastra.eu> oder telefonisch unter [+33 1 76 31 05 47](telto:+33176310547) kontaktieren (Erreichbarkeit: 9:00 / 18:00 GMT+2)
{% endhint %}

In Dastra und über diese Dokumentation hinaus ist der Support auf verschiedene Weisen erreichbar: der Dastronauten-Assistent, die Online-Hilfe oder das Support-Anfrage-Formular.

### Der Dastronauten-Assistent

{% content-ref url="/pages/verZYsK1j9nnTTibslzw" %}
[Der Dastronauten-Assistent](/de/getting-started/le-support/lassistant-dastronaute.md)
{% endcontent-ref %}

### Die Online-Hilfe

{% content-ref url="/pages/EaV2U3a3UXDvraQ6xJjs" %}
[Die Online-Hilfe](/de/getting-started/le-support/laide-en-ligne.md)
{% endcontent-ref %}

### Support-Anfrage

{% content-ref url="/pages/HyAnm3lCRat7Gxd4eOWi" %}
[Supportanfrage](/de/getting-started/le-support/faire-une-demande-de-support.md)
{% endcontent-ref %}

### Der Kundensupport-Prozess

{% content-ref url="/pages/hZhfxhwhTFY0FGINjfqQ" %}
[Der Kundensupport-Prozess](/de/getting-started/le-support/le-processus-de-support-client.md)
{% endcontent-ref %}


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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://doc.dastra.eu/de/getting-started/le-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.