> For the complete documentation index, see [llms.txt](https://doc.dastra.eu/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.dastra.eu/de/getting-started/le-support.md).

# Support

{% hint style="info" %}
Wenn Sie Probleme beim Zugriff auf die Anwendung haben, können Sie das Dastra-Support-Team direkt per E-Mail unter <support@dastra.eu> oder telefonisch unter [+33 1 76 31 05 47](telto:+33176310547) kontaktieren (Erreichbarkeit: 9:00 / 18:00 GMT+2)
{% endhint %}

In Dastra und über diese Dokumentation hinaus ist der Support auf verschiedene Weisen erreichbar: der Dastronauten-Assistent, die Online-Hilfe oder das Support-Anfrage-Formular.

### Der Dastronauten-Assistent

{% content-ref url="/pages/verZYsK1j9nnTTibslzw" %}
[Der Dastronauten-Assistent](/de/getting-started/le-support/lassistant-dastronaute.md)
{% endcontent-ref %}

### Die Online-Hilfe

{% content-ref url="/pages/EaV2U3a3UXDvraQ6xJjs" %}
[Die Online-Hilfe](/de/getting-started/le-support/laide-en-ligne.md)
{% endcontent-ref %}

### Support-Anfrage

{% content-ref url="/pages/HyAnm3lCRat7Gxd4eOWi" %}
[Supportanfrage](/de/getting-started/le-support/faire-une-demande-de-support.md)
{% endcontent-ref %}

### Der Kundensupport-Prozess

{% content-ref url="/pages/hZhfxhwhTFY0FGINjfqQ" %}
[Der Kundensupport-Prozess](/de/getting-started/le-support/le-processus-de-support-client.md)
{% endcontent-ref %}


---

# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

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GET https://doc.dastra.eu/de/getting-started/le-support.md?ask=<question>
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